In the last week, the retail industry made way to the New York City in order to participate in the NRF Big Show. The conference gave refuge to more than thirty-five thousand retail industry people and professionals. The professionals came to attend the meeting from several international locations. They are eager to know about the latest retailing trends and the networking with like people.
Dominated Retail Market of 2018
People were busy talking about tax reformation, but the main interest was shown in the technology and the various marketing trends dominating the year 2018. It is also important for you to talk to the popular venturing capitalists regarding the prospective future of the retail.
One can make use of the NRF Big Show to understand the retailer point of viewing. For this, you can well ask the retail executives, and try to know what is making them so excited in the year 2018. Here are certain things the retailers are dealing with at the moment.
Concept of Personalisation
In this age, the retailers are trying to make the most of the digital experiences. Most of the executives are trying to make it clear that personalization is the big focal point in the year 2018. The concept of personalization depends on steroids at the moment.
Everything here is got to do with the consumer. All things are done to make the consumers have a direct connection with the retail executives. This will help them have a clear picture of the market. Now the consumers will find shopping so convenient.
For years, the retailers are trying best to improve the concept of personalization. However, all things will depend on the experience of the consumer. Stupendous customer experience will come in the year 2018. This happens due to the perfect blending of technology with the basic personalized touch. It is a general belief that people who can combine technology powered personalization will be the true human winners.
Believing in Physical Store Inventories
Online connection with the physical stores these days is a big experience. Most of the prominent retailers are trying to connect the offline and the online shopping tactics. Down the years there has been a serious growth in the genre of online buying and pick up in store. The retailers are of the opinion that physical stores are still there. The concept will never be out of the scene as a portion of the consumers prefer going to the store and buy things after they have physically examined the items. In matters of online shopping, there is always the uncertainty about quality and size.
Importance of Becoming Digital
Most of the big retailers these days believe in becoming digital. They are trying to make use of the omnichannel option and use different cases such as BOPUS and ‘Save the Sale. The concept of ‘save the sale’ is in need of store associates having the capability to make use of real-time and actual inventory in matters of storage networking. The kind of store inventory accessibility will keep the customers stay tuned to the physical stores. This will make them believe less in the online availability of the goods.
The chief commercial officer of Samsonite supports the concept of voice assistance, and this will start showing the difference in certain categories. For instance, the category of consumable will start having a go in the voice domain, but this may not be the case in matters of fashion. Voice is emerging as the main interface. It will help you have the best retail experience in the coming years. Voice will help in having a 1 to 1 relationship with the customers.
Importance of Personalization
It is equally important to have personalization of the social media and Amazon Marketing services in the sector of retailing. For this one needs to personalize the marketing strategies.
For the same, the retailers should have a good idea regarding what the consumers prefer to buy, and that what can be used in matters of targeting. There is the new and the innovative personalization strategy and it all started in the year 2017.
It is imperative to have an online connection with customer purchasing, and this makes it easy for engagement, acquisition and retention strategies in becoming more personal.